Privacy Policy

At Synthetic Soul, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not use our site.

1. Information We Collect

We collect both personal and non-personal information in the following ways:

a. Personal Information

When you interact with our website, we may collect information you provide voluntarily, such as:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment details (processed securely via third-party providers)

• Account login credentials (if applicable)

b. Non-Personal Information

We may also collect data such as:

• Browser type and version

• IP address

• Device type

• Pages you visit on our website

• Date and time of access

• Referring URL

This information is used to improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Send order confirmations and updates

• Respond to customer service requests

• Provide marketing and promotional communications (you can opt out at any time)

• Improve our website and services

• Prevent fraudulent transactions and ensure security

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with third parties in the following cases:

• Service Providers: For payment processing, order fulfillment, analytics, and customer service.

• Legal Requirements: If required to comply with laws, regulations, or court orders.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and serve targeted advertisements. You can choose to disable cookies in your browser settings, though this may affect functionality.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: syntheticsoulclothing@gmail.com